Guided interaction
Provide accurate, targeted answers with a chatbot that actively guides the conversation by asking structured questions and offering choices through response buttons. Highlight the correct information with relevant call-to-actions.
Free Interaction
Let your customers ask questions freely. The chatbot analyzes the questions and generates appropriate answers. Your previous or planned interactions with your customers enable the artificial intelligence to adjust its behavior to ensure consistent responses.
Mixed Dialogue
Enjoy the flexibility of mixing the two to suit your needs and preferences. Combine the logical approach for common questions or to guide customers to specific solutions, with free interaction to answer more complex or unusual questions.
AI that looks like you
Use our video production service for a more human experience! Our unique feature allows you to add your image or that of a key person in your organization to your AI/chatbot. Greet visitors yourself or showcase your products or services.
The future
is here
Your best ally for customer relations
Our Chatbot – AI allows you to :
- Collect data securely
- Better manage customer service resources
- Offer a superior welcome
- Efficiently support your 24/7 pre and post-sales processes
Human look
His animated face and realistic voice instantly capture users' attention, creating an unprecedented emotional connection.
Data gathering
Our chatbot will collect data from your customers in an ethical and secure way to power automated, targeted marketing campaigns.
Advanced support
Our AI handles customer support with flair. Your customers benefit from responsive support with understanding and empathy.
Customer retention
Our AI chatbot customer care efficiently resolves issues in a style that's always unique to your brand, keeping your customers happy and loyal.
More businesses
Our chatbot increases your website's conversion rate. It guides visitors towards purchasing products or making appointments.
Enhanced dialog
Our AI allow you to deliver documents (PDF, Word, etc.), images or videos to your customers without leaving the conversation.
Miltilingual service
Your visitors can choose from over 10 conversational languages supported by our AI, so you won't miss any business opportunities!
Optimized HR
Our chatbot can handles recurring queries and can direct users to the right agent at the right time for more complex situations.
Constant learning
Over time, our AI chatbot gradually acquires new information and becomes even more efficient.
Compatibility
Maximize your investment: Easily integrate the data collected by our AI with other popular platforms.
Lower costs
Reduce your pre and post-sales costs with the task and process automation power of our artificial intelligence.
Secured information
Encrypted from end to end, our Chatbot - IA customer service guarantees confidentiality for your customer exchanges.
What you get :
- Enhanced experience (UX)
- Clean content
- Consistent information
- Strategic vision
Why choose Netbox AI?
We excel in the art of communicating your messages or expertise according to your customers' needs or level of knowledge. Have you ever interacted with a chatbot that directs you to a long, technical answer that you don't understand or don't have the time or inclination to "study"?
That's the kind of situation you're going to spare your customer by working with Netbox's AI - Chatbot customer service. We're experts in content popularization. That means we make your information simple and easy to access for your customers and website users.
Videos
Amaze your customers and prospects with captivating images, impeccable sound and vibrant colors!
Websites
Establish your credibility with a high-performance, easy-to-use Web site that meets your expectations.
Discover the Chatbots we offer
1.Conversion chatbot
The Conversion Chatbot is a virtual representative that interacts with visitors, answers their questions, and guides them to specific actions, such as purchasing products or booking an appointment. As a result, it significantly increases the conversion rate of visitors into customers.
2.Employee Training Chatbot
Companies often spend a lot of time and energy training new employees. An automated training chatbot can do much of the work for you. It provides essential information, guides employees through procedures, and answers their questions, ensuring consistent and effective training.
3.Onboarding Client Chatbot
The Onboarding Customer Chatbot delivers an exceptional onboarding experience. This chatbot guides customers through the first steps, helping them set up their account, understand the benefits of the product or service, and respond quickly to their needs, creating a positive first impression.
4.After Sales Support Chatbot
After-sales customer service is a crucial element of customer satisfaction. A dedicated chatbot can handle common questions, provide updates on current orders, redirect customers to a live representative when necessary, and even handle refund requests. This enables companies to provide fast, efficient support at all times, thereby increasing customer retention.
5.Lead Selection Chatbot
When it comes to lead generation, quality is more important than quantity. This chatbot uses specific criteria to sort incoming leads and identify those most likely to convert into customers. This optimizes sales efforts by effectively targeting the most qualified prospects.
